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SHIPPING POLICY

  1. Processing Time

    • We aim to process and ship all orders on the next working day after the order is placed.

    • Orders placed on weekends or public holidays will be processed on the following business day.
       

  2. Shipping Method

    • All orders are shipped via 2nd class mail.

    • Estimated delivery time is typically 3-5 working days, but this may vary depending on the destination.
       

  3. Shipping Area

    • We currently ship to the following areas only: • United Kingdom • Northern Ireland • Republic of Ireland

    • We do not offer international shipping beyond these regions at this time.
       

  4. Shipping Costs

    • Shipping costs are calculated at checkout based on the size and weight of your order.

    • For exact shipping costs, please proceed to checkout where you can review the total before placing your order.
       

  5. Insurance

    • All items are fully insured during transit at no additional cost to you.

    • This insurance covers loss, theft, or damage during shipping.
       

  6. Tracking

    • Tracking information will be provided via email once your order has been shipped.

    • You can use this information to monitor the progress of your delivery.
       

  7. Delivery Times

    • While we aim for prompt delivery, please note that the estimated delivery times are not guaranteed.

    • Factors such as weather, high volume periods, or unforeseen circumstances may affect delivery times.
       

  8. Address Accuracy

    • Please ensure your shipping address is correct at the time of ordering.

    • We cannot be held responsible for orders shipped to incorrect addresses provided by customers.
       

  9. Shipping Delays

    • In case of significant delays, we will attempt to contact you using the information provided during checkout.
       

  10. Failed Deliveries

    • If a delivery attempt fails, the shipping carrier will leave a notice with instructions for rescheduling or collection.
       

  11. Damaged Items

    • In the unlikely event that your item arrives damaged, please contact us within 48 hours of receipt.

    • Retain all original packaging for inspection and potential return.
       

For any questions or concerns about our shipping policy, please contact our customer service team at sales@northlondon-blinds.co.uk

North London Blinds has the right to modify this shipping policy at any time. Any changes will be reflected on our website.
 

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